For residents
Report what's broken near you
Two taps, a photo and your location. No forms, no queue, no phone calls that go nowhere.
Start a reportCitizen-first fault reporting
Fixing cities starts with the people who live in them.
Potholes, overflowing bins, water leaks and dead street lights — reported in two taps, routed to the crew who owns the job, and tracked all the way to resolved.
Our mission in numbers
Accountability you can measure, street by street
- Faults logged by residents and news monitoring
- 12k+Faults logged by residents and news monitoring
- Reports closed inside the promised service window
- 68%Reports closed inside the promised service window
- Average time from report to a confirmed fix
- 9 daysAverage time from report to a confirmed fix
- Countries covered, with more cities joining
- 3Countries covered, with more cities joining
Three ways to take part
For everyone
See how your area really scores
Compare countries, provinces and cities on backlog, fix rate and repair time. No account needed.
Open the scoreboard
For your pocket
Earn credits every time you act
Vote on projects, take partner vouchers, or cash out. Civic work that pays you back.
See the rewardsEarn now
Every report you file pays you back in credits
Report what you see today and start banking credits. Spend them voting on the next projects for your area, on partner vouchers, or cash them out once you cross the payout threshold.
+50 credits
File a verified report
Photo plus GPS on a new fault.
+15 credits
Confirm a neighbour's report
Back up an existing ticket so crews prioritise it.
+40 credits
Post the fix photo
Show the repair once the ticket closes.
+75 credits
Invite your street
Each neighbour who files their first report.
Top reporters each month get bonus credits and a say in which tender gets community oversight.
How a report moves
- 01
Snap the fault
One tap opens the camera. The photo becomes the evidence attached to your ticket.
- 02
Location auto-filled
GPS pins the exact spot so crews don't waste a trip hunting for it.
- 03
Live timeline
Every status change and staff note lands in your ticket feed as it happens.
- 04
Resident dashboard
See every report, its current status and the full public resolution timeline at a glance.
Where our information comes from
News monitoring plus people on the ground
We gather issues from local news coverage and from residents submitting what they see in their own cities — photo and GPS attached. Every submission earns you credits.
- From the news
- Reporting on burst mains, refuse backlogs and road failures, logged against the right city and suburb.
- From residents
- People on the ground submit issues in their cities — eyes on every block.
- Credits for every report
- Vote, buy from our partner network, take vouchers, or convert to cash.
What credits are worth
Vote on projects
Spend credits backing the repairs and upgrades your neighbourhood wants next.
Discount vouchers
Turn credits into vouchers with hardware stores, transit operators and local shops.
Convert to cash
Cash out once you pass the payout threshold. Reporting well pays back.
Voices from the block
“Three burst mains on our street were logged in one afternoon. The timeline meant nobody could tell us it was never reported.”
“We stopped chasing paper. The desk shows the queue by suburb, and average fix time is finally a number we can defend.”
“The public scoreboard changed the conversation at our ward meeting. We argue about data now, not opinions.”
Work in the pipeline
Active tenders across Africa
Repairs and new developments currently out to market in African cities — so you can see what is actually being funded near you.
Closing soonR 318 m
Resurfacing of 42 km of arterial roads, Region F
Pothole rehabilitation and full resurfacing on routes with the highest resident report volumes over the last two quarters.
- Buyer
- City of Johannesburg Roads Agency
- Location
- Johannesburg, South Africa
- Closes
- Bids close 2026-08-23
Open for bidsR 96 m
Refuse collection fleet renewal — 24 compactor trucks
Replaces the ageing fleet behind repeated late dustbin collection complaints in Umbilo, Berea and Glenwood.
- Buyer
- eThekwini Cleansing & Solid Waste
- Location
- Durban, South Africa
- Closes
- Bids close 2026-09-07
In constructionKSh 1.4 bn
Bulk water pipeline replacement, Phase 2
Replaces 18 km of failing mains responsible for the burst-pipe cluster reported across Eastlands.
- Buyer
- Nairobi City Water & Sewerage Company
- Location
- Nairobi, Kenya
- Closed
- Bids closed 2026-07-14
Public area scoreboard
Anyone can compare countries, provinces and cities on backlog, fix rate and average repair time — no account needed.